Refund policy

At Relievya™, your comfort comes first. If you’re not completely satisfied with your purchase, we offer a 14-day free return policy, so you can shop with confidence.

✅ Eligibility for Returns

You may request a return if:

The return request is made within 14 days of receiving your order

The product is unused, undamaged, and in original packaging

All accessories, cables, and manuals are included

❌ Non-Returnable Items

Returns will not be accepted if:

The product shows signs of heavy use, damage, or misuse

The return request is made after 14 days

Items are missing original packaging or components

🔁 How to Start a Return

Contact our support team with your order number

Our team will guide you through the return process

Once approved, return shipping will be free of charge

After inspection, your refund will be processed

💳 Refund Process

Refunds are issued to the original payment method

Processing time: 5–10 business days after inspection

You’ll receive a confirmation once the refund is completed

📦 Exchanges

If your product arrives defective or damaged, we’ll replace it at no extra cost. Simply contact us within 48 hours of delivery.

🛡️ Our Promise

We stand behind the quality of Relievya™.
Your satisfaction matters—and your peace of mind does too.

📩 Need Help?

Our support team is always here to help. Reach out anytime for assistance with returns, exchanges, or questions.